Refund policy

No Returns Policy

We want you to be happy with your purchase! Because of the nature of our products, we do not accept returns or exchanges.

Damages and Issues

Please inspect your order upon arrival. If your item is damaged, defective, or if you received the wrong product, please contact us right away at sales@hawkinswoodshop.com. We’ll do our best to make it right.

Exceptions / Non-Returnable Items

All sales are final, including custom or personalized products, sale items, and gift cards. If you have questions about your specific item, feel free to reach out.

European Union Customers

For shipments to the European Union, please note that the 14-day cooling-off period does not apply due to the nature of our products.

If you have any questions or concerns, we’re always happy to help — just text 916-692-0554.