Customer Reviews
Great Purchase
I took a while to decide on this outdoor sectional because of some mixed reviews. A lot of people said it was tough to put together and had shipping issues. I'm glad I ordered it anyway, as I didn't face those problems. It shipped from Georgia and arrived earlier than expected. I got it in two boxes two days apart, but I was informed about that beforehand. The customer service from Colby was super quick, responding within 12 hours with tracking info for the second box. Putting it together was simpler than I thought. It needed an Allen wrench, which isn't ideal, but it worked out fine. I think some complaints about parts not lining up are due to tightening screws too early. You need to assemble it loosely first, then tighten everything at the end. As for the quality, I think it's solid for the price. It doesn't compare to a high-end set, but at about $400, it looks nice, and the cushions are decent. I do wish the seats were a bit higher; they sit low at about 12 inches before cushions, which I'm going to fix with risers. Also, it moves around a bit, but that's common with sectionals. I've seen clips to hold the pieces together, which I plan to buy. I’ve only had the set for a week, so I can't speak much about durability. We store the cushions when not in use. The resin wicker seems fine for now, but we'll keep it covered during bad weather. Overall, my wife and I are happy with it. Great value, and the shipping was fast.
Verified Purchase
