Customer Reviews
Getting it packed up again...
I got this mattress about 7 months ago for guests, and it has worked great. It sets up easily and feels like a real bed when inflated. It's actually more comfy than typical mattresses because the air adjusts to your body perfectly. My guests usually use it for about 3 or 4 nights without needing to add more air, except when it was new and needed a little time to stretch. Recently, though, my Thanksgiving guests said it was leaking. I reached out to Colby and was really impressed with the quick support. They answered my call right away and had my information ready. After confirming my purchase, they said they’d send a replacement the next day with priority shipping. It’s nice to see a company stand by their product so well. I wish I could give more than 5 stars!
Verified Purchase
This mattress has a really nice design and stays in place without sliding around. It provides solid support and is comfy. The built-in pump for inflating and deflating is convenient and works quickly. I did have a small issue with the first one I received, but it wasn't something Hawkins Woodshop could have anticipated. I reached out using their contact form, and I was pleasantly surprised by how quickly someone responded. They even called to make sure I got their email. They were apologetic about the problem and sent out a replacement right away, which solved everything for us. You can order confidently from Hawkins Woodshop since they genuinely back up their products and have customer service.
Verified Purchase
Great air mattress for everyday use!
I bought the SoundAsleep Dream Series Air Mattress in Twin XL. Right out of the box, it inflated in under 5 minutes! The packaging was solid, with the mattress itself in perfect shape. It even comes with a patch kit, which is nice to have just in case. The top has this comfy waffled texture that supports my head and shoulders, plus it's got a flocked surface that keeps my sheets from sliding off. I like the raised edges; they help you know where you are on the bed. Cleaning it was easier than I expected—when I spilled a bit of pie crust, it wiped right off with a little soapy water, and the flocking stayed intact. This mattress is by far the most comfortable one I've had in ages. My wife prefers a firm bed, which leaves me sore, but with this air mattress, I can adjust it to whatever I need. I keep it inflated all the time, and I only need to top it off every 4 to 5 days, which only takes a minute or two. Sure, the fans are a bit noisy, but since I only use them once a week, it’s not a big deal. I was nervous about getting hot since it’s plastic, but I’ve been comfy so far. I've been using this mattress for about six or seven weeks now and love it! It finally started leaking a bit, but when I contacted support, Colby was helpful. They’re sending me a replacement right away, which I appreciate. Overall, I'm happy with this mattress and the service from Hawkins Woodshop. I'll be looking for another SoundAsleep if this one wears out!
Verified Purchase
I've had one of these air mattresses for six years, using it for church events, scout trips, and whenever we have guests over. It's by far the most comfortable one I've ever used, aside from my CloudNine series mattresses. I took good care of it, but out of nowhere, the pump valve failed last weekend. I wasn't rough with it; it just stopped holding air. I reached out to customer support, thinking I might be able to get it repaired, but they let me know it couldn’t be fixed. To my surprise, they honored the warranty after six years! They sent me a brand new one that showed up three days later. The mattresses are top-notch, but their customer service really shines. I’ve got three of their air mattresses now, and if I need another one, I’ll go with them again.
Verified Purchase
I picked this up for a weekend trip, and it inflated and deflated really fast. It's lightweight and easy to move around, plus it feels a lot more like a real bed than I thought it would. The mattress doesn't squeak when you shift, but the motor can be a bit noisy—like a small vacuum. Still, it takes less than four minutes to fill up, so that wasn’t a big issue for me. My only downside is its length. I'm 6'1, and while I fit on it, the raised edges are a bit bothersome. A smaller topper or some kind of memory foam should sort that out without much trouble. Overall, I’d recommend this mattress!
Verified Purchase
Great product and awesome support
I picked up the air mattress from Hawkins Woodshop last week, and I’m really impressed so far. I've had my share of air beds in the past year, and this one stands out. It inflated fast—just flip the switch and you're good to go. The height is for me, and the top feels nice and soft. I threw some sheets on it and had a great night's sleep. On the second night, I noticed it lost a bit of air, so I reached out to customer support. I was worried they'd be unhelpful, but the rep answered quickly and was eager to assist. She explained that the mattress is made from PVC, which can stretch a little during the first uses. She told me to fully deflate it and then reinflate, which would help it firm up. It worked just as she said! I let her know, and she responded in no time. Overall, I’m happy with my purchase and the support from Hawkins Woodshop. I’ll keep you all updated, but I’d recommend this mattress to anyone looking for a reliable air bed.
Verified Purchase
Great Inflatable Mattress
This inflatable mattress is top-notch! I'm really happy with its quality and comfort.
Verified Purchase
Good Mattress for the Most Part
I picked this up for a weekend trip and it worked out well. It inflates and deflates quickly, and it's light enough to move around easily. Honestly, it feels more like a real bed than I thought it would. The mattress is quiet when you move on it, but the motor is a bit loud, kind of like a small vacuum. But it fills up in less than 4 minutes, so that’s not a big deal. My only issue is the length. At 6'1", I find the raised edges a bit annoying. I think adding a smaller memory foam topper would help. Overall, I’d definitely recommend this mattress!
Verified Purchase
This mattress has a solid design and stays in place without sliding around. It's super supportive and comfy too. The built-in pump for inflation and deflation is useful and works fast. We had a small issue with the first one we received, but it was something Hawkins Woodshop couldn't have predicted. I reached out to them through their website, and I was surprised at how quickly someone got back to me. They even called to check that I got their email. They apologized for the problem and sent a replacement right away, which took care of it. You can order from Hawkins Woodshop with confidence because they truly stand behind what they sell and have customer service.
Verified Purchase
