Customer Reviews
Great patio set
I was pleasantly surprised by how nice this patio set turned out to be for the price. The chairs went together pretty easily, but I did find the sofa a bit tricky to assemble. Overall, it's a really nice set.
Verified Purchase
Love it!
The replacement sofa just got here! This time, two delivery folks brought it with a dolly and carefully set it down on the porch. Not sure if Hawkins Woodshop did something about the delivery or I just got lucky this time, but I'm happy. Putting the couch together took about two hours, and it's really nice! I appreciate how quickly they got back to me—within a day they sent a replacement after the first one was damaged. I saw some reviews mentioning issues with customer service, but I had no trouble emailing them directly instead of going through other channels. Can't wait to enjoy our porch this summer! Update: they sent the replacement sofa! Hoping it's in better shape than the last one. The chairs are great so far, and I love the storage ottoman. The first couch box arrived pretty damaged, and all the pieces were bent, so I couldn't put it together. I emailed Hawkins Woodshop to sort it out. I had already spent about 5 hours assembling the chairs, side table, and ottoman. One of the ottoman parts didn't have drilled holes, so I had to do that myself with a power drill. The table legs had several scratches. It's a bummer because I like the chairs and would have loved the couch if it weren't bent. They should consider using sturdier packaging with foam corners and heavy cardboard to avoid damage during shipping.
Verified Purchase
