Customer Reviews
Extremely well engineered and constructed
First off - this item is heavy! You will need two people to move the box and to help with setup. Second - Setup is very straightforward. The instructions are crystal clear. Third - Note that the massage motors are shipped separately from the base unit. Do not set up the base before you receive the motors. Once you have received everything, then proceed with the setup. And finally - This is a great product. The quality engineering and product manufacturing is first rate. You can tell from the moment you receive the box. Do yourself a favor, read thru the setup instructions first, so you will understand the process. It is easy to follow; the challenge is because of the size and weight. That is why you need two people. This base is great! Easy to use wireless remote control. There are pre-programmed settings and you can also save your custom ones. It even has usb ports on each side to charge your phone! And the best part, it can be used with any base and any mattress. It’s not inexpensive, but as the saying goes, you get what you pay for! Order one. You will love it!!
Verified Purchase
Whisper-Quiet BedJet with Outstanding Customer Service That Goes Above and Beyond
The BedJet has been such a game-changer for us! It works exactly as promised, and honestly, even better than we hoped. The motor is so quiet you barely notice it’s running, and it’s slim enough that we didn’t have to mess with our bed frame at all — it just fit right in. But what really won me over was the customer service. I accidentally ordered the wrong size, and instead of having to deal with the usual back-and-forth through Hawkins Woodshop, BedJet took care of it directly. They set up the return shipping and had the right size sent out right away. The whole swap took less than a week and was completely stress-free. It’s rare these days to find a product that not only does what it says but comes with a company that genuinely cares about its customers. I’d recommend BedJet in a heartbeat!!!
Verified Purchase
Excellent buy! Worth the higher cost
I am so incredibly happpy with this adjustable bed frame. Fits my platform bed perfectly. Solidly built and easily moves my incredibly heavy latex mattress. Love having a remote for each side of the bed. There is nothing I don’t like about this frame.
Verified Purchase