Customer Reviews
Great value and a blessing for wife's pain
After my wife's injury, we needed an adjustable bed for her to sleep without pain. The Renanim full-sized adjustable with the 14" mattress was the one we selected and both arrived within the times selected. One of the features we needed was the different leg height combinations that allowed us to set the height of the bed that was comfortable for her to get in, and out of. Although we are old folks, we managed to unbox and setup the bed easily. Fortunately, we have a bedroom large enough to keep our king bed and the new adjustable bed side-by-side. She now sleeps soundly and pain free by having the head and leg elevations set for her comfort. Renanim also supplied, through a separate order, the proper headboard adapter which was the final piece we needed. Many thanks to their Customer Service. Our first adjustable bed and it has been a blessing.
Verified Purchase
Love My Bed
Easy to put together! The mattress is a little too firm for me but it will do. I love the massage feature and the lights. The remote loses the preset positions and you will have go under the bed to reset/pair. I cannot give it a 5 for the inconsistency of the remote!
Verified Purchase
Good quality and comfortable!!
Shipping got split so it arrived a little later than expected but not the fault of Renanim at all. Bed is of the highest quality and everything functions as it should out of the box. Setup is easy and doesn't require any tools other than something to cut the zip ties with that hold some of the cables. Like the fact you can adjust the height with the legs provided. Love the convenience of the underbed lighting and usb ports and the handy little pocket for the remote control on the frame. Movement is relatively quiet and quick. Mattresses were super comfortable and with the right amount of firmness while providing support. Would buy again, just hope I don't need to for years to come :)
Verified Purchase
Love My Bed
Easy to put together! The mattress is a little too firm for me but it will do. I love the massage feature and the lights. The remote loses the preset positions and you will have go under the bed to reset/pair. I cannot give it a 5 for the inconsistency of the remote!
Verified Purchase
So worth it
I bought 2 of these in full size to go side by side like a split king. Only now I have a split Alaskan king. They are so comfortable and my husband and I can adjust independently. And he's no longer breathing in my face.
Verified Purchase
Super Star in Customer Service! Sort of!
Not knowing what I was getting into, I bought this, my first adjustable bed! Two shipments with different shippers! What????! A nightmare that should never happen again to anyone! Ups and FedEx! A combination that should never exist! Ups was a step up from FedEx. A lot of time passed and no real communication from the company, just scripted responses. I ended up investigating where my purchase was. FedEx Drivers don’t communicate at all. Ups does. I found my long overdue frame, at 9pm in a ups distribution center, and drove there myself and picked it up. At least they loaded it for me! A week later I hunted down the mattress, sitting in a city far away, at a Kinko’s! Very professional Kinko’s employees helped me load that up, then I had to drive all the way back to my city. Finally after 3 more days, my “assembly project” was complete. The six legs for the sturdy frame were well made. I checked the 2 three-speed massage motors and they worked superbly. The mattress is so incredibly firm yet comfortable, considering it was in-a-box! So well made, it beats out every one of my top brand purchases in the past, at half their costs, even in the ‘ol box-springs days. Here’s the biggest part of this entire transaction: This company refunded me half the cost of my purchase, after I informed them of my situations, 3-4 times, -but before I was going to ask for a full refund, since I was going to have to shop again for a new one. Ugh! I hope a company that makes an outstanding product like this bed, realizes that service after the sale is equally important and valuable to customers! Please don’t use FedEx?!! Thank you for a great adjustable bed!
Verified Purchase
Great value and a blessing for wife's pain
After my wife's injury, we needed an adjustable bed for her to sleep without pain. The Renanim full-sized adjustable with the 14" mattress was the one we selected and both arrived within the times selected. One of the features we needed was the different leg height combinations that allowed us to set the height of the bed that was comfortable for her to get in, and out of. Although we are old folks, we managed to unbox and setup the bed easily. Fortunately, we have a bedroom large enough to keep our king bed and the new adjustable bed side-by-side. She now sleeps soundly and pain free by having the head and leg elevations set for her comfort. Renanim also supplied, through a separate order, the proper headboard adapter which was the final piece we needed. Many thanks to their Customer Service. Our first adjustable bed and it has been a blessing.
Verified Purchase