Customer Reviews
Great buy!
This mattress is great! My sister first purchased this, and after I slept on it, I have bought one for myself and also recommended it to others. For a foam mattress, this is surprisingly very comfortable with a medium/firm firmness. As someone with back issues, I sleep great on it, feel sufficiently supported, and have no stiffness or uncomfort. And the price is unbeatable!
Verified Purchase
Amazing comfort!!
This review is going to read as most of the reviews you see and you’re going to think to yourself “Great another fake amazing 5 star review” but I promise this is not that. I’ve wanted to upgrade to a king bed forever, I finally decided to go for it and I sat and read hundreds of reviews on so many different mattresses. I found this one and said let me check the reviews and there were quite a few saying that it was the best mattress they have had and that it’s better than their expensive department store mattress. I was thinking to myself (just as you are) yea yea yea whatever you say, but it’s genuinely true. Before this mattress, I had an Amazing memory foam mattress from mattress firm, it was firm but completely soft and comfortable molding to my body and felt zero movement from the other side/person in the bed(my daughter who moves constantly haha) and I was soooo worried about that when buying a new mattress. But when I tell you, I had this mattress delivered march 26th and opened it up around 1pm and by 5pm it was basically fully expanded (ordered 10 inch) only thing that needed more time was the corners but once it’s set up and slept in, over time they popped up to match the rest of the bed I’d say about 2 days? I slept on it that same night, and I got the best sleep I’ve ever had! Even better than my first night in the bed from mattress firm(which before this new one was the best mattress I’ve ever had) and every night since the 26th of march I’ve slept in this bed and boy it’s so great every night going to sleep in such An amazing bed that is firm to the touch but so comfortable and cushions your body perfectly in the right places!!! I run hot when sleeping and this “cooling” bed helps a lot with not waking up sweating in the middle of the night. This bed is definitely worth the purchase!!!
Verified Purchase
Slept through my alarm but didn’t even care…
I’ve never slept through an alarm and I was out today!! Missed my morning meeting but woke up so refreshed I didn’t even care. After 24 hours, the bed was fully inflated to 10in. I did take some light steps over it when I first took it out to “activate” it. I have a bamboo mattress topper on top of mine and on a box spring and metal mattress frame and it’s the perfect height. It is definitely on the firmer side, but I read the reviews and that’s why I bought it.
Verified Purchase
Well worth the effort... Awesome customer service
Let me start off by saying that it has been a rollercoaster ride with this mattress. Okay, so why the 5 stars, you ask? Well, I will tell you why. When it arrived, everything was great. It was packed well. Vacuumed sealed so tight I didn't think it would ever unroll right. I gave it the full 72 hours to inflate. That's when the problems occurred. At 75 hours, the mattress had barely inflated to 8 inches. For reference, I bought the 10-inch. And I know sometimes that the measurements can be a bit off, so I considered it my fault for being such a cheap arse and not forking out for the 12 or 14. My reasoning: I was gonna get a topper at some point and I don't want to be like Princess and tf-ng Pea in a room with a low ceiling. I waited another day. Measured again. No sign of movement. I tried to contact Hawkins Woodshop and, well anyone who has tried doing anything on Hawkins Woodshop knows how wonderful that is. Instead of giving me Hawkins Woodshop, it sent me ring around the rosy with processing a return. I cannot tell you how many times I made it clear that I did not want to send it back and I did not want a refund. I only wanted help in trying to resolve this issue myself. I felt it was something that could be fixed. If it came to it, then we could talk about credits or refunds. This went on for over an hour. I finally managed somehow to be taken to the manufacturer's website and, once again went through the drama of "No, I don't want to return it and I don't want a refund. I just want help." I finally reached a human being at some point. A person by the name of Maverick contacted me and suggested I set the mattress on the floor and roll around or walk on it a bit. Apparently, sometimes the memory foam doesn't want to decompress all the way. These actions tend to help. I wrote back to him every time there was movement. 9 inches. 9.5 inches. I was so excited the day after my roommate slept on it that it got all the way up to 10 inches inflated! I immediately fired off a note to Maverick to let him know and to thank him for the suggestions. He was patient and told me exactly what needed to be done and why. It never even occurred to me that sometimes memory foam just "be that way" and you have to sort of give it a boost. All that said, I've been sleeping on it now for about a month. It's probably the most firm memory foam I've ever owned, and I probably could have done well with one a bit squishier, but this is fine. I got exactly what I ordered. I'm not gonna complain about that. I don't see any evidence of fiberglass, as mentioned in another review. Of course, I don't ever intent to remove the protective cover and will instead have one on top of it at some point. It being several inches more shallow than other mattresses I've owned, let me just tell you know... It puts them to shame! My previous mattress, same brand, was a 12-inch and not nearly as firm. It had edge issues where you'd fall to the floor if you weren't careful. I don't see that being an issue with this one. It's fairly sturdy sitting on the edge and I imagine that if I had access to the corners they would be the same #sleighbed. And my previous mattress, you could feel the metal slats underneath every freaking time you turned. It was awful. I had to put sheets of plywood down to keep from being gored in the night. With this mattress though?? I don't feel a dang thing. Granted the slats on this bed are wooden and not metal, even when I pounce on the bed, I don't feel a thing - just snuggliness. I'm waiting for my bed to break if I do that again though - for reference, I'm about 345lbs. Do you have any idea what that does to a bed if you just pounce on it like a lion on the Serengeti? Apparently, nothing (knock on wood). The mattress absorbs the impact. I would be confident with dropping an egg from a skyscraper onto this mattress. That is how awesome it is. It didn't have any sort of weird odor when I removed it from its wrapping. The only thing that sort of made it difficult to get any help was that the date of manufacture was missing from the tag when I was trying to get assistance from the manufacturer. If anyone has to deal with that, just take a picture of the tag anyway to prove that it is blank. It'll help you out in the long run. If I'm ever in the market for a mattress again any time soon, I am definitely purchasing this one - as long as it's available. I can sleep at night. It doesn't aggravate my low back pain or even my hip pain. I'm actually grateful it isn't as squishy as I would like because then my problem would be never wanting to get out of bed. Heck, even with my weight (when lying down) I barely sink into the mattress. And at least now I can wake up in the morning and go about my day without feeling as though my body has been hit by a truck and all I want to do is stay in bed. Very happy with this purchase!
Verified Purchase
Good mattress and good price.
Great and comfortable mattress. Easy to unpack and also sturdy yet easy and light enough to flip over and the mattress cover is convenient. It fully expands in a matter of hours.
Verified Purchase
Good mattress but firm
The mattress is good quality and it's not hot but its very firm. We purchased for our 3 yr old and she tolerates it but we've had to purchase a pillowy topper to make it more comfortable.
Verified Purchase